Insurance chatbots and automated customer interactions
Discover how insurance chatbots, PWAs and push notifications save you time and improve customer communication.
Insurance chatbots
Let chatbots handle customer enquiries, answer questions, provide documents and point users to the right part of your website.
Progressive web apps (PWA)
Turn your website into a PWA and gain the visibility of a native app: mobile desktop launch icons, auto-updates and offline availability; without the investment of a native apps.
Push notifications
Send highly personalised messages directly to customers on their smartphone, tablet or PC anytime and anywhere. Push offer a tremendous opportunity to drive customer engagement through the roof.
Documentation sections or chatbots?
An obvious alternative to bots is creating a well-organised documentation section, FAQs or video. This is a good idea for any website and has hidden SEO benefits.
The ideal solution is to have a chatbot that works in tandem with your online documentation.
Nailing your communications strategy
There’s a fine line between upsetting customers with a robotic, inefficient website; and a fun, organised site where technology does the donkey work, but friendly human intervention is close at hand when required. We help you get this right.
Already mainstream in banking, chatbots will become an essential part of any competitive insurtech business. Here’s why:
Consistent answers
A well organised chatbot quickly provides the correct information, removing human error. All answers are in one place, so no more duplicate or conflicting guidelines.
Gain a competitive edge
Your business can answer hundreds of requests a minute, making your business more competitive and scalable.
Future-proof your business
AI and machine learning are continually driving chatbot evolution, meaning that they are here to stay.
Cost savings
Once set up, chatbots are low running cost making your business more efficient.
